Reference

Terms & Conditions at a05s

Before you open an account with a05s, read these terms carefully — they set out your rights, our obligations, and the rules that govern every transaction, session, and…

Governed by applicable lawAccount holder rightsPayment & withdrawal rulesDispute resolution processContact us anytime
a05s Terms & Conditions at a05s
TERMS CONTACT

Reach Us About These Terms

If any clause in these terms is unclear, or if you want to raise a concern about how a term has been applied to your account…

Live Chat Open the chat widget inside your a05s account dashboard at any hour.
Email Support Write to our dedicated terms inbox with your registered email address and a description…
Help Centre The a05s Help Centre contains the current version of these terms alongside plain-language summaries…
POLICY STANDARDS

How We Uphold These Terms for You

Our approach to these terms is built on clarity and consistency: every clause is written to be enforceable, auditable, and fair under the law applicable in your region.

Data Handling

Account data — including payment details for UPI, Paytm, and PhonePe — is stored in encrypted form.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used.

Account Security

Two-factor authentication is available for all accounts. We recommend enabling it under account settings — it adds a verification step…

Data Retention

Transaction records are kept for a minimum of five years as required by financial compliance standards.

Your Rights

You may request a copy of all data we hold about your account, ask us to correct inaccurate details, or…

Dispute Process

If an account action — such as a withdrawal hold or session result — seems inconsistent with these terms, raise…

Common Questions About These Terms

The answers below address the questions account holders ask most often about their rights and obligations under these terms. If your question is not covered here, contact us via live chat or email and we will respond within 24 hours.

Yes, these terms apply to all accounts in regions where access is permitted under local law. If you are in India and local law allows you to hold an account, these terms govern your account from the moment of registration.

We send an in-account notification and an email to your registered address before any material change takes effect. The effective date of the new version is always shown at the top of the terms page so you can track changes.

Yes. Email our support team from your registered address with the subject line 'Data Request'. We will compile all account data — transactions, session logs, and profile details — and send it to you within 30 days.

You have the right to close your account before the updated terms take effect. Contact our support team, request account closure, and any settled balance will be returned to your verified UPI, Paytm, or PhonePe account.

Raise the dispute in live chat with your transaction ID. If unresolved, submit a written complaint via email. We review the transaction record against our terms and issue a written decision within 7 working days of receiving all details.

Account eligibility depends on your local law. Where local law permits, you may open an account provided you meet the identity verification requirements. We may request documents such as a government-issued ID to complete verification.

Log in, go to account settings, and update any details you can edit directly. For fields locked after verification — such as legal name or date of birth — contact support with the correct information and supporting documentation.